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"Steps for Better Thinking"


WolcottLynch conducts research, offers consulting services, and develops innovative and practical educational resources for enhancing and assessing critical thinking, professional problem solving, and other higher-order thinking skills.


Company Profile

WolcottLynch was formed in 1992 by Susan K. Wolcott, an accounting professor, and Cindy L. Lynch, a developmental psychologist.  They combined two theoretical models from cognitive science—King & Kitchener’s reflective judgment model and Fischer’s dynamic skill theory—with college classroom practice to create a developmental model called “Steps for Better Thinking.” Following Cindy’s death in 2002, Susan continues to build on their body of work.

This web site provides the following resources:

  • Suggestions for using Steps for Better Thinking to design and conduct assessments of critical thinking and professional problem solving skills
  • Guidance for coaching and training individuals to improve their critical thinking and professional problem solving skills
  • Recommendations for college educators who wish to design curricula for skill/competency development

  • Free online tutorial for critical thinking and problem solving

  • Access to a ListServ for networking with others

For more information about the principals of WolcottLynch, see:

Last modified: 10/29/15